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Click to See Complete Forum and Search --> : Flash does NOT Show Up remotely - works fine locally

Z4ck
10-31-2006, 11:52 AM
Hi,

I have a flash area on my site which was generated by RoboHelp.

When I run it locally from my machine the flash components work just fine. However once uploaded, the flash components never render (the objects appear its just the content is not visible).

The area is HERE (http://www.softwareshield.com/Support/OnlineFlashHelp/SoftwareShield_HELP.htm)
<http://www.softwareshield.com/Support/OnlineFlashHelp/SoftwareShield_HELP.htm>

You will see the left collumn and the header is supposed to be the flash navigation. I have re-uploaded the files three times - I suspect I am somehow missing something - but I dont know how to tell what is missing...

Any ideas?
abeall
11-02-2006, 08:43 PM
Is this the file you're trying to load?
http://www.softwareshield.com/Support/OnlineFlashHelp/wf_detectFlash.swf

Doesn't show up for me.
Z4ck
11-03-2006, 10:20 AM
Yes - I see that. The file does not show up for me either locally OR remotely.

Yet the page I noted (http://www.softwareshield.com/Support/OnlineFlashHelp/SoftwareShield_HELP.htm)<http://www.softwareshield.com/Support/OnlineFlashHelp/SoftwareShield_HELP.htm> DOES show up fine locally and does Not show up remotely (as you will see if you click on that link).

I am not sure how you saw the wf_detectFlash.swf file or maybe it is the one that is not working somehow remotely - but does work locally?

I am at a disadvantage since the site (and all its flash) is auto-generated by RoboHelp.

Any more ideas?

Is this the file you're trying to load?
http://www.softwareshield.com/Support/OnlineFlashHelp/wf_detectFlash.swf

Doesn't show up for me.
_Aerospace_Eng_
11-04-2006, 10:50 AM
Well your top navigation is this page
http://www.softwareshield.com/Support/OnlineFlashHelp/whgdata/whnvt30.htm
This is the code for that page. I see no place where you call any flash files.
<!-- saved from url=(0026)http://www.macromedia.com/ -->
<html>
<head>
<!-- FlashHelp 1.5 -->
<title>Content Navigation Tab</title>
<base target="bsscright">
<meta name="generator" content="RoboHELP by eHelp Corporation www.ehelp.com">
<meta http-equiv="content-type" content="text/html; charset=iso-8859-1">
<style>
<!--
body {margin-left:1pt; margin-top:1pt; margin-right:1pt;font-family:Arial; font-size:9pt;}

A:link {font-family:Arial; font-size:9pt; color:#000000; font-style:normal; text-decoration:none; }
A:visited {font-family:Arial; font-size:9pt; color:#000000; font-style:normal; text-decoration:none; }
A:active {background-color:#cccccc;}
A:hover {font-family:Arial; font-size:9pt; color:#007f00; font-style:normal; text-decoration:underline; }


.tabs {background-color:#c0c0c0;}
.tocbody {margin-left:10pt; margin-top:0pt;}
.bo {}
.bc {}
.pn {}
.pr {}


p {font-family:Arial; } p {font-size:8pt; } p {font-style:Normal; } p {text-decoration:none; }
A:link {font-family:Arial; } A:link {font-size:8pt; } A:link {font-style:Normal; } A:link {text-decoration:none; }
A:visited {font-family:Arial; } A:visited {font-size:8pt; } A:visited {font-style:Normal; } A:visited {text-decoration:none; }

A:hover {font-family:Arial; } A:hover {font-size:8pt; } A:hover {font-style:Normal; } A:hover {text-decoration:underline; }

-->
</style>
</head>
<body class="tabs" marginheight="0" marginwidth="0">
<table class="tabs" width="100%">
<tr>
<td class="tabs">

<nobr><a href="javascript:void(0)" title="Contents"><img src="../wht_tab1.gif" border="0"></a><a href="whnvp32.htm" target="_parent" title="Search"><img src="../wht_tab6.gif" border="0"></a><a href="whnvp31.htm" target="_parent" title="Index"><img src="../wht_tab4.gif" border="0"></a></nobr>
</td>
</tr>
</table>
</body>

</html>
abeall
11-04-2006, 01:02 PM
This is the code for that page. I see no place where you call any flash files.

Its in the JavaScript include. You can tell he's successfully embedding the Flash Player(right click and you see its there), but the problem is the SWF is broken, which I guess is a problem with however RoboHelp is doing it, which I know nothing about.
_Aerospace_Eng_
11-04-2006, 05:17 PM
There is no JS include on the top navigation page. What page do you see the include on?
abeall
11-11-2006, 09:17 PM
you're right, but I was thinking that this file:
http://www.softwareshield.com/Support/OnlineFlashHelp/wf_dispatcher.js

was detecting and embedding HTML or Flash depending on the results of a Flash detection system, but at this point I'm not sure anymore, I don't want to look at that code again ;) .

But, you can tell that the Flash Player is being embedded(by right clicking), the SWF just isn't.