Click to See Complete Forum and Search --> : Long delays on connecting to server


JulesH
03-05-2007, 04:06 PM
This is possibly not the best place to ask this, but I can't see anywhere better. I have a strange problem with a client site at the moment, where every so often (typically a couple of times per day) when the client tries to connect to it, they don't get any data back. Their browser (Safari) just sits waiting, with it's progress bar stuck at the first letter of the hostname in the URL. This situation typically lasts for about 5-10 minutes, then resolves itself. It doesn't seem to happen for me, but also doesn't seem to happen when the client accesses other sites.

Information that may or may not be relevant:
Debian Linux 2.4.32
Apache 2.0.54
PHP 5.1.6

Anyone ever seen anything like this? Is there anything peculiar about Safari that might be causing it?

drallab
03-14-2007, 11:03 AM
I doubt Safari is the problem. Have you tried other browsers like IE of FireFox on a PC platform?

It could be the page that is being requested. If the page has alot of data being retrieved from the server and alot of users are hitting the web site, this might cause the server to hiccup causing a timeout error keeping Safari working to get data.

This may also cause the web site to recompile itself from alot of users which will take a few minutes for the recompile to finish.

Or the worker process in IIS may reset causing a delay.

Numerous reasons could be the cause. But I would guess it is a timeout on the server being caused by some unknown reason. Viewing the application logs on the server might give an indication on the failure.

:)