Click to See Complete Forum and Search --> : Message posting Guidelines


Khalid Ali
08-25-2003, 03:54 PM
Having seen countless threads opened on these forums that make no sense at all,and do no
help to any volunteer to respond to it. I thought its only appropriate to write something like this that may help a new poster
to get help quicker. Following are some general guidelines that must be kept in mind when posting a new topic
or when you are responding to one as well.

http://forums.webdeveloper.com/images/vBulletin_logo.gif
I got help from several internet forum sites where they have simmilar messages posted.


Very Important use SEARCH feature.


Look towards your right on the screen, right above the
http://forums.webdeveloper.com/images/newthread.gif button
you'll see the http://forums.webdeveloper.com/images/top_search.gif button.
This actually is a great feature, and believe me in most of the cases your question, chances are, have been answered multiple times already.
This will save allots of forum resources as well as it will save you to from waiting anxiously for your question to be responded to.


Be very DESCRIPTIVE


I can not emphasis more on this one, I hate to see threads which are vague and leave us( volunteers) guessing that what
could have been wrong or what the poster actually meant. So please be kind and describe your question
as much as you can, Phrases like these "Why my code does not work" or the worst ones are where you post several hundred lines of code and heading only says
"Can you help me?",are a total no no.<br/>
Please follow these guidelines for your sake as well as volunteers sake.<br/>


1. Explain to us what your script DOES (or what it's supposed to do).


2. Explain to us what exactly the error is. Is it a JavaScript error?
Is it some server side related error Or is it just not doing what you
want?


3. Remember that (or so we hope) you know a lot more about your code than we do. Don't assume we know just what it does.


4. Most of the volunteers at this site are really good at what they do; however, do not expect them to know about every piece of garbage code, that is scattered all over the internet.
So phrases like "I took this code from XXXXX site why doesn't it work", means nothing. Please be descriptive as in item 2 above.


Stupid topic names, that MUST NOT be used


Post a descriptive topic name! Give a short summary of your problem
IN THE SUBJECT field.


Below is a list of some universally agreed upon topic headings that YOU SHOULD NOT POST :


1) Help me

2) Hello please help me

3) this is driving me nuts

4) newbie alert

5) Newbie needs help

6) Challenge for JavaScript gurus

7) XXXXX doubt

8) This is too complicated for me

9) Is this possible?

10) Very urgent

11) I have a question

12) I have a problem

13) Stupid question

14) Something wrong

15) pulling my hair out

16) Its probably easy for you

Generally ANYTHING similar to the above is not descriptive enough.

Here are few good topic heading examples


"Error: getting a NaN error"


or may be:


"Getting an object required error when loading"


Or something like this


"text1 is null or not an object error!"


ONLY POST THE PART OF YOUR SCRIPT THAT HAS PROBLEMS!


PLEASE do not post your entire script in a message. Only post the part of your script where you have problems.
That's it. Just a very small piece of it. It's not hard. Just find the
part you think doesn't work and post that. WE DON'T WANT TO SEE YOUR
ENTIRE SCRIPT. And if you post the entire script it's going to take us

a lot longer to find the problem. And if you must then please upload your file as txt or zip file.
Do not expect us to go through several hundred lines of code to figure out where you have omitted a comma.


PUT YOUR CODE in PHP vB code blocks!!!


Hundreds of times every week we see people post a huge ugly script
right into the message, this code in most cases is too hard to read.
Pease use the built in vB code formatting using<br/>
square bracket PHP square bracket<br/>
This will color code your script good enough for readability.<br/> If you use that your code may look like this


function colorCoded(){
if(some=="another"){
colorCodingIsGood();
}
}



Line Number!


Please let us know that which line caused the error and what that line's code is supposed to do when it works.
Tell us what,in general, your script is supposed to do and why it
"doesn't work". Or if you don't know why it does not work then at least
tell us what the offending code is supposed to do.
When you come in and say "it doesn't work" or just "it has errors",
that means NOTHING. There could be hundreds of things wrong and no one
will know where to look.


If you're not going to take the advice, don't ask for help.


Often times, people post questions about their script with the
wrong mindset from the very beginning. Soon they are receiving replies,
and silently debugging their code, making no effort to even acknowledge
the people helping them! It becomes one sided, and the poster isn't
aware that many of the people helping them hope to learn something as
well! Letting people know of your progress and how their suggestions
apply (or do not apply) will not only help you figure out your problem
quicker, but you'll be returning the favor to those of us who learn
more by helping.


In even worse scenarios, sometimes the poster will argue back even
when they don't know what they're talking about. Hey - if you know it
all, don't ask for help.


When people give you free code that may solve your problem, by all
means, try it out! And if it's not what you need, at least thank them. <br>

And if you find some responses over your head, ask them for a better
explanation. Don’t come back arguing that it wasn't what you need,if you knew what you needed you wouldn't have posted a question in first place ,would you?.


Remember when people help you, they are doing YOU the favor


Regardless of how big your ego is, it is NOT someone else's
privilege to debug Your code. It is not their privilege to have them
help you. It is YOURS. Remember that when people help you they are
doing YOU the favor. You are not doing them a favor by letting them see
your incredible buggy application. Be patient help people out by posting
good descriptions of what you need help with, and not snapping at
people with garbage such as "if you aren't going to help don't waste my
time replying".:mad:

Vladdy
08-25-2003, 05:03 PM
Here is another suggestion:
I say 4 out 5 questions on these (and other fora) are asked in a way that makes giving a valuable advice next to imposible. The reason is that such posts do not present THE PROBLEM, but rather a problem that was created by a solution to (a problem that was created by a solution to) THE PROBLEM. Somehow, the majority fails to see what the REAL problem that needs to be solved is.

So here is a VERY SIMPLE advice on how to find out what THE REAL PROBLEM is:
When presented with a problem, ask yourself "Why, the ****(heck) do I want to do this", and then apply the same question to the answer (repeat as needed)

Then post THE PROBLEM you came up with and what you thought of as an original problem as "here is how I thought of solving it" with a question "is there a better way".

Only then will you get a much better response in much less time.

Shampie
08-27-2003, 10:24 AM
About describing a problem, for some newer scripters that migth be a problem.. not knowing how a part is called (object parts etc etc..) same as with my last post I have no clue in how to call it in any other way! (that is why I put down my problem on the net on a page so the problem can be expierenced yourself)

suggestion?? javascript dictionairy? ;)

CShell
08-29-2003, 07:46 AM
Thank you for taking the time to post some good suggestions. I registered just yesterday, so the advice comes at a good time.

Gollum
08-29-2003, 09:46 AM
Good coments,

The only thing I could add is...

Regarding posting of source - If you can sumarise your problem in a few lines of javascript then great! Post that. If not - then either give us a URL (preferrably) or a zip of the whole (semi-functional) site as many experts have access to debugging software that will break on the line at fault - making identification of the problem much easier.

When I see a posting with a huge amount of javascript but without the corresponding HTML, I tend to think "Too much work!!!" and quietly go on to the next post.

rebel
09-03-2003, 12:48 PM
Thanks for this post !! I may have broken a few of these rules already and I just got here lol..

LindaQ
09-22-2003, 12:00 AM
I followed these guidelines to post a question, but got no response. I put the question in as much detail as possible, put the purpose of the question in the subject, and posted the script in my thread (as the script was working, I just wanted to know how to make it do something more).

Days later, I saw another thread with a vague title, and a similar question (but the person wanted to do something totally different, so it wasn't of help to me), who got a good response.

So, today I have reposted my question, but made it more vague.

Are there any other tips in your guidelines as to how to get a response?

Jona
09-22-2003, 11:36 AM
The best way to get a good response is to post a post with one or two small to medium paragraphs summarizing your problem. We don't usually need explicit details, as we get a great deal of questions. A vague subject title is not a good way to get a response, although most posts are read anyway. If you do post code, post little or only a small portion of it, so that it does not appear as a large amount of work. When you post a long message or a lot of code, commonly those who could possibly help out turn away at the thought of such an overwhelming amount of code. Some are willing to help out with such large amounts, but personally, I believe it is more polite to prevent the person answering the question from doing a great deal of work. I prefer for the person asking the question to try to figure out things for themselves, so that the job is not completely put on the shoulders of the responder.

[J]ona

pyro
09-22-2003, 11:58 AM
Generally, most threads get answered. There are a couple of possible reasons why yours did not, such as:

Your post was hard to understand, or as Jona said, longer than anyone wanted to sift through

There were few people on who answer questions at the time you posted, and the thread got sent down the page a ways, and out of sight.

Also, as no one get's paid to answer questions, if you need something that will require more work than someone wants give for free, your question may just get skipped over...

There are really a lot of reasons why a question may not get answered, but we try our best... :)

Jona
09-22-2003, 12:18 PM
Oh, and instead of posting a new post, just go back to your old post and say something like, *BUMP* and it will put it on the front page again... That way someone can see it, and you won't have to post it again.

[J]ona

javamark
09-22-2003, 06:39 PM
Looks like I have broken a few rules of this board by mentioning 'HELP' and 'NEWBIE' in my first post.

I'd appreciate it if people understand that there ARE newbies who have learning difficulties and who searched the net and came over here, registered and posted a message hoping for some help. Slamming them for seeking help is not particularly encouraging. Could we hope for some more compassion around here please? I find it hard to imagine a forum intended for voluntary assistance banning the use of the word 'HELP'.

I do appreciate other pointers on how to post. I have a steep learning curve to catch up!

LindaQ
09-22-2003, 09:05 PM
Thanks for the tips, they are appreciated.

Funnily enough, my vague posting did actually get responses. Another funny, one of the answers was actually covered in my original posting (the one that wasn't answered), so I had to go back in and clarify that one as well

I am though finding it tough to explain something in few words. I guess, not being an expert, I don't know the 'short term' for something, so have to explain it further. That may be why newbies give such large questions. It is a catch 22 situation there.

Also, I had to post my whole script, as the script itself worked, and I just wanted to know how to adapt it to what I wanted.

I guess it is all tricky, but I will keep all of your advice in mind and try to perfect this question asking. Even as a Newbie, I have information to help others, so that feels good to give some back.

Linda.

Jona
09-22-2003, 09:17 PM
Originally posted by javamark
I'd appreciate it if people understand that there ARE newbies who have learning difficulties and who searched the net and came over here, registered and posted a message hoping for some help. Slamming them for seeking help is not particularly encouraging. Could we hope for some more compassion around here please? I find it hard to imagine a forum intended for voluntary assistance banning the use of the word 'HELP'.

A lot of us do understand, and realize this. No one has been banned for posting "Help please" since this message was posted (and it wasn't posted very long ago, either). However, since you are not one who regularly comes here to answer questions (for free*), you do not realize the frustration one can get when there are many new posts all titled something relatively the same...

[J]ona

Jona
09-22-2003, 09:51 PM
Originally posted by LindaQ
I guess it is all tricky, but I will keep all of your advice in mind and try to perfect this question asking. Even as a Newbie, I have information to help others, so that feels good to give some back.

Yes, sometimes I feel the same way--as far as helping out the people who ask questions in this forum, and others. I feel I owe it back to this site, even though I'm pretty sure I've paid it back for what I've done, those who answered my questions (Dave Clark, Khalid Ali, and pyro mostly), I am sure, deserve something. Hopefully they're glad to see others, such as myself, helping out others so that they do not have such a work load. (Apparently Dave Clark left, though.)

[J]ona

David Harrison
09-25-2003, 02:24 PM
Wow, I knew that he'd deleted almost 5000 of his posts, (for some reason), but I didn't know that he'd actually left. I just figured that he was concentrating on the ASP forum.

pelegk1
11-02-2003, 12:38 AM
i am doing it so the webmasterdont get mad for double posting

rfeng
11-28-2003, 01:28 AM
Thank you for the advice. This is a useful thread.

I am sure my question has been asked many time, however only posted my question after performing multiple searches.

Thank you all in advance.

R. F.

96turnerri
11-30-2003, 11:25 AM
is Dave Clerk aka Charles? because i was thinkinh the other day i havnt seen him on for ages, he used to be really good with javascript

AdamBrill
11-30-2003, 01:22 PM
Originally posted by 96turnerri
is Dave Clerk aka Charles?lol, no. Dave Clark left, and he is not Charles. ;)

96turnerri
11-30-2003, 01:32 PM
ok lol, now i feel stupid :rolleyes:

chestertb
12-03-2003, 12:07 AM
Khalid, great advice, and it was not long ago that I was a newbie here (some people might think my level of knowledge still makes me a newbie... I think I agree).

However, 2 things.

First, the search facility limiting the words to four characters or more sometimes makes it unworkable. For example, if I'm a newbie, and I'm trying to search for something on XML, I can't. No-one's going to write "extensible markup language" (even if they knew what XML was or how to spell it) in their post, so searching on it isn't going to help. They're going to write XML, but we can't search on that, because it only has 3 characters. It's the same with css, xsl et al.

Does someone control that setting and if so, I would suggest reducing the minimum to 3.

Second, and I am talking from personal experience... sometimes people just need help. They don't exactly know what help they need, they're just frustrated, probably tired, and really looking for a helping hand. I understand what everyone here has said about the "why doesn't this work?" type headings and I agree, but sometimes a lack of knowledge or experience means they don't actually know what question they should be asking.

By the way... to everyone who helps... THANKS! This site has taught me more about javascript, xml, html xhtml and all of the other things I am trying to absorb than any of the tutorial sites ever could. You guys rock!

CTB

Jona
12-03-2003, 12:35 AM
Chestertb, concerning your first problem, I'd suggest using the asterisk wildcard to search for 3-letter words: xml* or *xml for example. As for your second problem, I agree with you, sometimes people do not know what the real question should be, but the guidelines are to prevent common "help me" posts. (Correct me if I'm wrong, Khalid. :D)

[J]ona

chestertb
12-03-2003, 02:22 AM
Thanks Jona.

Great tip with the "*". Much appreciate that, and am somewhat disappointed in myself for not working that out... though there's a little part of me that says it again demonstrates the whole "don't know until you know" thing.

As for the thrust of the thread, as I said, I totally agree, and useless "help me" headlines don't assist other users when they're trying to find previous posts that might help solve a problem. But in raising the issue, I just wanted to provide voice for the needs of the few (newbies).

Cheers.
CTB

IxxI
12-17-2003, 02:38 PM
Originally posted by AdamBrill
lol, no. Dave Clark left, and he is not Charles. ;)

Dave Clark left! :( What have you lot been doing to him while I was away??

IxxI

Jona
12-17-2003, 02:52 PM
I was away when he left too...

[J]ona

AdamBrill
12-17-2003, 05:14 PM
Originally posted by IxxI
Dave Clark left! :( What have you lot been doing to him while I was away??You must not be on here much if you just noticed he's gone... ;) He left a LONG time ago, and I'm not going to go into the details.

Also, this thread is about "Message posting Guidelines," and it would be best to keep it on-topic.

IxxI
12-17-2003, 05:35 PM
I'm sorry - I was away for quite a while...
And think of the irony - a thread on "message posting guidelines" and I've been posting stuff off-topic ;)
It won't happen again...
IxxI

AdamGundry
01-24-2004, 04:52 AM
An interesting (but rather long) ESR article on how to ask smart questions can be found here: http://catb.org/~esr/faqs/smart-questions.html

Perhaps it should be required reading for all new members? :)

Adam

rhsunderground
02-01-2004, 11:40 PM
just in case anyone still reads these,
THERE IS NO WAY TO DISABLE THE VIEW SOURCE CODE. IT IS IMPOSSIBLE .
thank you.

IceMetalPunk
02-02-2004, 04:44 PM
Hi-
I just wanted to know how to make one of those "Sticky" posts that I always see here. Is it only moderators that can do it, or anyone?

-IceMetalPunk

fredmv
02-02-2004, 04:52 PM
Originally posted by IceMetalPunk
Is it only moderators that can do it, or anyone? http://forums.webdeveloper.com/showthread.php?s=&threadid=26778#post140750

neil9999
02-12-2004, 10:48 AM
Hi,

I think it would be better if:

[list=1]
The administrator put a link to this thread on the top of each forum.
This thread was renamed 'FORUM RULES'.
[/list=1]

Neil

David Harrison
02-12-2004, 11:48 AM
Do you mean like an announcement or one of the links like "user cp" and "register"?

neil9999
02-13-2004, 10:05 AM
Both would be good - it would make people more aware they're 'rules' and not just 'guidlines'. It would probably reduce the amount of pointless/already posted/badly written threads/posts.

Neil

sal
04-06-2004, 03:56 AM
i want the script for transfering the contains of one listbox to the other listbox please help me out

rhsunderground
04-06-2004, 11:50 PM
this is most definitely the wrong place for that.

p.s. ---> try asking. it will get a lot more done.

mhernan
04-26-2004, 11:09 AM
Originally posted by Vladdy
Here is another suggestion:
I say 4 out 5 questions on these (and other fora) are asked in a way that makes giving a valuable advice next to imposible. The reason is that such posts do not present THE PROBLEM, but rather a problem that was created by a solution to (a problem that was created by a solution to) THE PROBLEM. Somehow, the majority fails to see what the REAL problem that needs to be solved is.

So here is a VERY SIMPLE advice on how to find out what THE REAL PROBLEM is:
When presented with a problem, ask yourself "Why, the ****(heck) do I want to do this", and then apply the same question to the answer (repeat as needed)

Then post THE PROBLEM you came up with and what you thought of as an original problem as "here is how I thought of solving it" with a question "is there a better way".

Only then will you get a much better response in much less time.

Vladdy to LukDiep

I got the message. I appreciate your input and have taken your suggestions to heart. I am using Netscapes Composer which hides the HTML code and allows one to click and write (HTML is in the background).

Basically, i struggled for awhile and resolved the problem using a modified form of your constructs.

Thanx for the help.

benjamin
07-30-2004, 06:55 AM
you have spent more time chatting about message posting guidlines than the time that is lost due to unorganised or messy posts. Please, I bid you people to step outside of your house and look around. You will be surpirsed how high resolution the world has.

AdamBrill
07-30-2004, 07:15 AM
You post back in a three month old thread just to say that? I think we all know who the loser is here... :rolleyes:

rhsunderground
07-30-2004, 06:51 PM
Originally posted by benjamin
you have spent more time chatting about message posting guidlines than the time that is lost due to unorganised or messy posts. Please, I bid you people to step outside of your house and look around. You will be surpirsed how high resolution the world has. Comments like these are unnecessary in the Message Posting Guidelinges, thank you.

Khalid Ali
08-07-2004, 12:15 PM
It seems like on and off some one would just post message like the one couple of messages above.
I think we can still debate that should it remain open or not,however until that decision I am closing it.