Need Urgent Help, if Anyone Has A Few Mins.

[BWWebDesigns]

I cannot find anything anywhere on the web or the linklok site and their site suppot needs me to pay of which i cant do right now

Im using the linklokme php script that geenrates secure download links after users have gone through mals-e shopping cart and paid via paypal

Was working normal up until a few hours ago

I recently updated one of my products i am selling through mals simply by giving it a new product name

I modified all the stuff and it goes through the cart ok and downloads worked fine

I sent out a mass email to my email list announcing this new update and offering them some discounts etc so im expecting a flood of sales real soon

Problem is now when i get to linklok the generated download links are having problems

The zip files that they link to get downlaoded but are only 1kb some people say and always corrupted

I dont know if this is somethign to do with the changes i made to the products adding to cart or if its a problem with my host or the linklok script or something but it seems strange that all i did was rename a product and send a mass email from my site and now everythings going screwy

Can anyone advise possible causes and solutions, anything to help me get through this problem quickly as if i start getting thousands of sales over the enxt few days as expected i will not have the time to manually email everyone their zip files and verify they have paid first, so i need linklok to work asap

This is kind of urgent and i would be most greatful to anyone who can help

Thanks in advance

[MrCoder]

Open the zip file in a text editor, odds are that it will contain an error message.

rename the file.zip to file.txt and open in (insert text editor here)

[bokeh]

their site suppot needs me to pay of which i cant do right now[...] if i start getting thousands of sales over the enxt few days as expected i will not have the time to manually email everyone their zip files and verify they have paid firstMaybe you could get 30 days credit from the person that sorts it out.

[BWWebDesigns]

thanks for all the advice, seems to have sorted itself out for now, must have just been a server problem

I was using the same server to mas email my member database using a standard php mail() script i have created and for some reason this mail script did not email most of my members, just stopped working and this happened at exactly the same time that this other error occured

Can anyone think of why this may cause mys erver to throw errors like this or why my mail script stopped working after sending only a few emails??

[MrCoder]

Do you also send mails when generating the zip files?

May be a limit placed on your mail system, system running out of resources?

[BWWebDesigns]

Yes the script that generates the zip file also sends the encrypted download link to the customer as an email and that wasnt working either for a short period of time

So what could it be about the server that is causing this temporary shutdown of some of the php functions from working, as im guessing that what ever is stopping the mail function from working temporarily is also affecting something used within the generation and download process for thse encrypted links