Form fields being cleared during validation

[mottci]

Hello, I’m hoping someone can help me with this.

I’m using a plugin named MM Forms on a Wordpress install and have an issue when the form is being submitted.

If the user fills out the form but fails to complete a required filed the form does not submit and shows the field that needs to be complete, as it should. The problem I’m having is it clears all the fields on the form making the user re-enter everything.

The plugin has various files so not sure what I should supply in this post for assistance in debugging the problem.

Any help is greatly appreciated!
Thank you

[Fang]

You have probably installed the plugin incorrectly or more likely have an error in the form.
Ask in the plugin forum

[kiwibrit]

At a quick guess you have a WordPress specific problem - the most likely place to get a correct answer quickly would be there support forum (http://wordpress.org/support/).

[mottci]

You have probably installed the plugin incorrectly or more likely have an error in the form.
Ask in the plugin forum

Tried the plugin forum but not good support so decided to try here. Thanks for the replay.

[mottci]

At a quick guess you have a WordPress specific problem - the most likely place to get a correct answer quickly would be there support forum (http://wordpress.org/support/).

Have had a post for the problem on WP forum but no response yet.