Links dont work in IE??

[Miss Kaiba]

Hi wonder if someone can help when Im online and click a link it wont work even in hotmail or outlook links dont work it looks like its working then the page stays blank, anyone any ideas please????

[Jick]

Hmm... I've never heard of that before. It doesn't sound like a problem with the actual links though. It sounds like it could either be a virus of some sort(don't know why someone would make a virus that disabled links) or perhaps a problem with your ISP or Internet connection. It's kinda hard to tell since I've never experienced this myself but it could be one or more of the things I mentioned...

Also you might try getting a real browser (http://www.mozilla.org/products/firefox/). That won't solve your problem with Outlook or Hotmail but it just might solve the problem with IE.

Hope I provided something useful. :)

[DaveSW]

Go to http://www.spychecker.com/program/hijackthis.html and download it. Put it in a permenant directory (not a temp folder). Next run the program. Click the scan button in the bottom left. DON'T fix anything, as it's a snapshot of your computer startup processes etc. The scan button changes to a 'save log' button. Click it, then copy and paste the contents of the file it creates into this thread.

Hopefully by examining the log file we will be able to find out if you have any bho's, viruses, trojans or hijackers that are causing your problems.

[Miss Kaiba]

Hi thank you both for your help heres the log that came up

thanks again




Logfile of HijackThis v1.97.7
Scan saved at 10:38:53, on 27/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swstrtr.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swsoc.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\JRun4\bin\jrun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows AdControl\WinAdAlt.exe
C:\Program Files\Windows TaskAd\WinSched.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows AdControl\WinAdCtl.exe
C:\Program Files\Windows TaskAd\WinTaskAd.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Documents and Settings\Deb\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Web_Rebates\WebRebates0.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [svqcuzcekqv] C:\WINDOWS\system32\iojoyo.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Win Comm] C:\Program Files\Win Comm\WinComm.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=88fb4bd1cc748615aaf24d95e9cbeb3358724ab481f8e3efaa749926ff7d88d97236971755bdeddb0fd3efedf2024d2620 8d:a50669a8a42fe77354145ae90fecae62
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A74B8BEC-820B-4C94-B174-1075999FAD65}: NameServer = 62.241.160.200 158.43.240.4

[DaveSW]

ok you have a few nasties in there, so lets see what we can clean automatically.

Download ad-aware from www.lavasoft.de (free version). Update it, then do a complete scan. That should take care of some of them.
Reboot and post a new log.

edit: here's the majorgeeks download link if you prefer: http://www.majorgeeks.com/download506.html

[DaveSW]

just spotted a worm in there too.
Download sysclean from http://www.trendmicro.com/download/dcs.asp
and the latest windows pattern file from http://www.trendmicro.com/download/pattern.asp

put them both into the same folder, unzip the pattern file, then run sysclean. You might want to have a cup of tea while you wait, since it's going to take a while!

[Miss Kaiba]

Hi done both scans this is the new log the links still dont work though

Thanks again


Logfile of HijackThis v1.97.7
Scan saved at 11:03:56, on 28/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swstrtr.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swsoc.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\JRun4\bin\jrun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\GrabIt\GrabIt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Deb\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [svqcuzcekqv] C:\WINDOWS\system32\iojoyo.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A74B8BEC-820B-4C94-B174-1075999FAD65}: NameServer = 62.241.160.200 158.43.240.4

[DJsAC]

O4 - HKLM\..\Run: [svqcuzcekqv] C:\WINDOWS\system32\iojoyo.exe is probably not one of your valid programms either.
You could rename it, or move it to quarantine, and see if that helps. If it does help you can delete it :)
Backup and remove the registry key as wel.
It's starting iojoyo.exe on startup but it's not appearing in the running processes... It either stops, or is hidden.

[DaveSW]

ok tick the boxes next to the following entries,

O4 - HKLM\..\Run: [svqcuzcekqv] C:\WINDOWS\system32\iojoyo.exe
O4 - HKLM\..\Run: [Windows TaskAd] C:\Program Files\Windows TaskAd\WinTaskAd.exe

choose 'fix checked', then reboot in safe mode (repeatedly press f8 during startup), and delete the following file:

C:\WINDOWS\system32\iojoyo.exe

and delete this folder:
C:\Program Files\Windows TaskAd\

If you can't find them follow the instructions here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339?Open&src=ent&docid=2002092514302348&nsf=ent-security.nsf&view=docid&dtype=corp&prod=Symantec%20AntiVirus%20Corporate%20Edition&ver=8.x&osv=&osv_lvl= to show hidden files and folders, then try to delete them again.

Then reboot normally, post a new log, and see if the links work.
As a further step I personally would go 'start' -> 'run' then type 'regedit', then 'edit' -> 'search' to find all entries relating to 'iojoyo.exe', and delete them. However if your computer runs without any error messages then maybe you won't want to bother.

Cheers
Dave

[Miss Kaiba]

Ok did that heres the new one pc is now making a strange bleep sound every so often for no reason? anyway links are now working so does this log now look ok to you?


Logfile of HijackThis v1.97.7
Scan saved at 14:33:58, on 29/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swstrtr.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swsoc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\Explorer.EXE
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\JRun4\bin\jrun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\Common Files\eAcceleration\eanthology.exe
C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Deb\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://uk.yahoo.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - C:\PROGRA~1\ACCELE~1\StopSign\WEBCBR~1.DLL
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB003" /M "Stylus C66"
O4 - HKLM\..\Run: [StopSignStatus] Rundll32.exe "C:\Program Files\Common Files\eAcceleration\Installer\stopsinfo.dll",VerifyStatus
O4 - HKLM\..\Run: [EanthologyApp] "C:\Program Files\Common Files\eAcceleration\eanthology.exe" /b Startup
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Block This Page (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A74B8BEC-820B-4C94-B174-1075999FAD65}: NameServer = 62.241.160.200 158.43.240.4

[DaveSW]

ok first off a little note on stopsignav and eanthology:
http://www.spywarewarrior.com/rogue_anti-spyware.htm#ss_note
I assume you installed them yourself. Personally I reccomend Spybot Search and Destroy and Adaware, but it seems the ones you're using may have cleaned their act up.

tick the following just to clean it up.
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)

other than that I don't see any problems.

For your beeps, can you tell us more about when, where, how many etc?

Also it might be a good idea to run regedit, and delete any keys that refer to iojoyo.exe. Be careful if you decide to do it though.

[Miss Kaiba]

Hi thanks for that.

Yeah the beeps they started while windows was loading and usually when im online, sounds like a pop up has been blocked but its not that. Sometimes it happens a few in a row :confused: it started when I cleaned up this link thing

[DaveSW]

When you say when windows is loading... is that before or after you get to the 'logging in' part? if it's before then you may have some hardware happening to fail at the same time, since windows programs don't start loading till then. If it's after then post a new log and I'll doublecheck it. It may be a stray entry left somewhere in your registry.

Also is the beep from the computer's internal speaker or the external ones?

[Miss Kaiba]

Hi are you not sick of me yet? lol
Yeah its after login just when the desktop is coming up.

Its the external speakers cos if I have them switched down I cant hear it


Logfile of HijackThis v1.97.7
Scan saved at 07:14:54, on 01/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swstrtr.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver52\bin\swsoc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\JRun4\bin\jrun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\Common Files\eAcceleration\eanthology.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\GrabIt\GrabIt.exe
C:\Program Files\Ahead\Nero\nero.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Deb\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://uk.yahoo.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - C:\PROGRA~1\ACCELE~1\StopSign\WEBCBR~1.DLL
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB003" /M "Stylus C66"
O4 - HKLM\..\Run: [StopSignStatus] Rundll32.exe "C:\Program Files\Common Files\eAcceleration\Installer\stopsinfo.dll",VerifyStatus
O4 - HKLM\..\Run: [EanthologyApp] "C:\Program Files\Common Files\eAcceleration\eanthology.exe" /b Startup
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\RunOnce: [StopSignStatus] Rundll32.exe "C:\Program Files\Common Files\eAcceleration\Installer\stopsinfo.dll",VerifyStatus /ro
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Block This Page (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A74B8BEC-820B-4C94-B174-1075999FAD65}: NameServer = 62.241.160.200 158.43.240.4

[DaveSW]

the log is fine, though I've just realised there is a newer version, so if it wouldn't be too much hassle it might be a good idea to update, either using the built in update feature or redownload:
http://www.spychecker.com/program/hijackthis.html