Help:does anybody know anything about Fredhopper

[sanju]

Please help:does anybody know anything about Fredhopper??

[<Eddie>]

Not personally but I know of someone who trialled it and said it's no substitute for a well laid out navigation system with a good statistical analysis tool. The idea is to track users and serve content according to their browsing prefs but how do you predict human behaviour online? If navigation is well structured, people wouldn't struggle to find products and have to rely on search making Fredhopper redundant.

[dvorst]

I work for Fredhopper and I'm afraid Eddie is not correct with his description of Fredhopper. Fredhopper is not about "tracking users and serving content according to their browsing prefs".

Fredhopper is an advanced site search and merchandising product which includes search, multidimensional navigation, merchandising, reporting and a web-based interface to easily change configurations. The product is used by many of the largest e-commerce channels (e.g. www.kays.com, www.waitrosedeliver.com, www.philips.com and many more).

Please contact info@fredhopper.com for more information.

[sales_Navigator]

Why "advanced site search"?

What are the main features of this solution? Does it provide only search like Google or does it also allow "After Search Navigation" by product features like www.endeka.com and www.fact-finder.de?

What about the languages? Does it support e.g. french and german?

Some search results have questionable results. I tried Fredhopper at www.kays.com but i couldn't find any "Tshirts"...?! I just found 19 Items... and on top there is a "jacket" and some "slips"! :confused:

I'm sure there must be more than that available!

[dvorst]

Dear sales_Navigator,

When I search for Tshirts on www.kays.com I find 317 results which can be refined by category, brand, price, etc. (After Search Navigation).

This multi-dimensional drill down functionality is one of many features that Fredhopper offers.

Regarding language support, Fredhopper supports more than 70 languages, including French and German. For example in Germany, www.conrad.de uses Fredhopper.

For more information, please contact info@fredhopper.com

[dvorst]

Dear sales_Navigator,

When I search for Tshirts on www.kays.com I find 317 results which can be refined by category, brand, price, etc. (After Search Navigation).

This multi-dimensional drill down functionality is one of many features that Fredhopper offers.

Regarding language support, Fredhopper supports more than 70 languages, including French and German. For example in Germany, www.conrad.de uses Fredhopper.

For more information, please contact info@fredhopper.com

[sales_Navigator]

Alright! Good job dvorst... now it works for "Tshirts" but still has problems with variations like "mp3player" at www.kays.com or "apple i-pod" at www.conrad.de. :confused: