sunny59
08-19-2005, 12:32 PM
Hi, I hope someone can help me with this as the computer has been in the shop and they couldn't figure it out and an online tech support couldn't help me either.
I use an HP pavilion 320, running XP. For about a year now I have been unable to open PDF files, i have uninstalled and reinstalled adobe reader so many times I have lost count. This has not been a real problem for me until now as I really could do without the files. Now I have returned to school and the instructor sends assignments in pdf format, so I have to get this going.
Even after uninstalling and then going to search and deleting any and everything that says adobe, when I shut down I often get a message that adobe is not responding. After this last round of search/delete/uninstall and then reinstall I still can't even open the program when I click on it. The last tech person I talked to said it must be a ghost program using adobe that is causing my problem. So, how do I find the ghost program? Any suggestions on what to do to get Adobe working would be most appreciated.
Thanks
Sunny
I use an HP pavilion 320, running XP. For about a year now I have been unable to open PDF files, i have uninstalled and reinstalled adobe reader so many times I have lost count. This has not been a real problem for me until now as I really could do without the files. Now I have returned to school and the instructor sends assignments in pdf format, so I have to get this going.
Even after uninstalling and then going to search and deleting any and everything that says adobe, when I shut down I often get a message that adobe is not responding. After this last round of search/delete/uninstall and then reinstall I still can't even open the program when I click on it. The last tech person I talked to said it must be a ghost program using adobe that is causing my problem. So, how do I find the ghost program? Any suggestions on what to do to get Adobe working would be most appreciated.
Thanks
Sunny