Click to See Complete Forum and Search --> : 2D game I made - bug report submission


ulillillia
09-03-2005, 04:20 AM
I made a fairly simple 2D game that's loaded with features, but I'd like to have a bug report submission system. The only things I need are the bug's summary (a general idea on what the bug is about), program version (the version number and whether it's the free or paid version), operating system, the type of bug (visual, behavioral, textual, crash, other, or a suggestion), its severity (one to five with five being the most critical), and a text area to type in how to reproduce the bug, sort of like Bugzilla, except I don't need all that extra information. I'm about to release a beta version of it. I might need computer specs as well like the video card used, DirectX version, etc..

My question is, how would I go about setting up such a system? I know I'll need a form, but what about a "privacy policy" and the such? No special information is asked for (even the name or E-mail address isn't needed), only what's mentioned above is needed (and are required fields).

bathurst_guy
09-03-2005, 05:24 AM
well yeah.. just use a form, and depending on what you want (email to you, put in a database... maybe even a forum like system so they can see all the current submissions and then if they see that someone has already posted the problem then they dont have to) and yes a privacy statement. It should include who is collecting the information (your domain) what information you collect, what you use the information for, who else you may show the information to, and wether the information is secure or not. Have a look at a couple of major web sites privacy statements to get ideas on wording etc.

ulillillia
09-03-2005, 05:52 AM
My website doesn't get much traffic as it is. I'm allotted 39.7 GB bandwidth per month and not even 1 GB is used, despite having large files (100 KB JPG images from my 3D game in the works and screenshots in general).

The only problem I have is that I know forms require scripting, and I don't know any web scripting languages except plain HTML and a little CSS. I have a basic understanding of the bare fundamentals (as with my signature), but what the function names and stuff are is what I don't know. It would be nice so that users can review old bug reports and view their newly submitted one right away (along with others), but I'm against adult content (like cuss words, graphic scenes, etc.) and this might pose a small problem. I'm online almost every day so I could monitor any submissions almost every day. The way I'm kind of thinking of doing it is to have an SHTML file to include these bug reports that I get through E-mail and I manually insert them (editting out bad content or delaying questionable content) and add anything else that may be needed like confirmation status and other things. I'll only need the information to process the bug reports and supposedly fix the bugs (the point of beta software). I have a few modifications left to make and one bug that remains that I don't know how to fix yet (it's a behavioral/graphical bug and 1.5 on the severity scale (1 is completely harmless)).

Would you help me get started on this or should I write the HTML document first to get a guide on what to go on?