My Site Not Viewable

[martin20]

Please could I ask people the following question.
My site is at: http://www.cgfap.com

Some people say that my site is totally viawable. Others say my site is not viewable, or that it doesn't exist. My site was fine and viewed by my and was ok for a few weeks. Now I can't view/see my site at all.

I am in the uk, using an overseas host. At present I can't view it and it has been like that for a while. (24hrs) May I ask how come some people can view it but not others, in different locations, even though these people are viewing it at the same time. ????

My provider says that it has always been viewable and the domain has propecatided or something!! What is happening ?? My host/provider says there are no problems with the site because it is *ALWAYS* viewable at http://??.???.???.56/~cgfapcom/index.html from any location, its just the domain name problem.

:confused: :confused: :( :(
I am currently getting this problem.:

Server not found
Firefox can't find the server at www.cgfap.com

Please help me diagnoise this problem/point me in the right direction.
Regards,
Martin.

[LiLcRaZyFuZzY]

erm..i can see it in firefox
Is the server never found by firefox, or does it happen once in a while?

[martin20]

Nope I can't see it, others can, this is happing now. In firefox or internet explorer. Both the same for me.. Two seperate computers the same happens.

Any help diagnoseing the problem, pointing me in the right direction, would be extreamly helpful.

Regards,
MArtin.

[LiLcRaZyFuZzY]

Is your host also the company that registered your domain?

[martin20]

Is your host also the company that registered your domain?

YES !

Domain/hosting company the same.
01Webspace

Although I had to set up the domain redgistry entry myself.
Sorry - I am newbie/new to this lark.

Regards
Martin,

[LiLcRaZyFuZzY]

hmm, weird..
i can access your site right now

a DNS speed test with bokeh's script works, basically that would mean that his server is able to contact yours as well: http://bokehman.com/dns_test.php?domain=cgfap.com&type=A

hmm, it happened to me before, for example on this site (webdeveloper.com), but most of the time that was related to their server problems, db problems, etc..
Sometimes i do get "Server not found" errors when my router is playing crazy..

Other than that, i really don't know what could be happening

[kuroi]

I too can see your site with no problem.

Your host is telling you that the site has been correctly set up on their servers and the information that the rest of the world needs to be able to see it has been propagated (copied) to the servers around the world that help tell browsers where to find sites.

Your whois entry shows that updates were made within the last 3 days, normally this should be sufficient for the changes to make their way into every nook and cranny, but it is possible that this is not the case and the problem will just go away.

It is also possible that your ISP is caching the site, so if you tried to access it before the changes had finished propagating, your ISP stored the failure and for the time being, keeps showing you this, even though the site is actually available. If this is the case, it should also take care of itself fairly quickly.

The other possible explanations for your Firefox error are that your host's server was down when you tried to access it, or more likely, your connection to your ISP was temporarily unavailable, or their domain server was down (the latter two being problems that I get regularly with my ISP). The best way of testing this is to try accessing other sites to see if you have a connection (google is always a good one because it's pretty well always there and quick). If you can get to other sites, it suggests a problem at your host, if you can't, it's most likely your ISP or your internet setup.

Good luck

[martin20]

Thanks for replying / and your advice. Thanks for the bokehman checker link. Didn't know about that.

Will check back on it later. Hopefully it will go away/is a nook and cranny problem as sudgested in a post.

Yes my host moved my site 3 days ago from a server from a server called cxilix32 to one called diehard57 or something like that. The site works perfectly from the ip number that I said, just can't use my domain [cgfap.com (http://cgfap.com) ].

My ISP is good one, that does not cache *anything* and have a 1MB/1MB direct connection, but has a downside that I don't have any webspace so have to use a host. I am able to acsess any site, google or anything else, they say they don't block any ip numbers. There DNS settings on my router, use two numbers entered by me, will look that up, although I have acsessed this site since my server was moved so this is strange.

Will wait a while and hopefully it will go away as sudgested or get on to my isp about updating dns queries. Wondering if that is the problem, if that it is only people using my isp having problems. How can you diagnoise the difference between the host end or the Isp end - In short is there a way to check the results obtained from a dns record using my isp's dns servers ? Hmmn, this is a new one to me.

Thanks for your info and input and any other help given will be apprichiated.

Thanks again,
Martin.

[bathurst_guy]

It took a little while longer than other sites take, but I can still see your site. I doubt this is a FF problem, unless of course it is taking long for you and the connection times out. The reason for this would be a slow server or maybe bad connections.

[bokeh]

Your host is telling you that the site has been correctly set up on their servers and the information that the rest of the world needs to be able to see it has been propagated (copied) to the servers around the world that help tell browsers where to find sites.This is just not true and it is not how DNS works. I have heard the term propergation before but it is very misleading. The DNS system does not work that way.

If your local DNS doesn't have details cached (and it will only have details cached if there was a recent request) it goes out to the authoritative nameserver to get the details. If you can't get to the domain the chances are your own local caching nameserver is either at fault or has an out-of-date cached info.

I have looked at the SOA on both your nameservers and it is identical.

The chances are clearing the cache on your local nameserver will sort out the problem.

[martin20]

Everyone in the world can see my website, but I can't view it through the web. How uncool is that. Its been over 48 hours now.

My isp will not talk, my host says everone can see it, its your isp's problem... Everyone can view it but not me or people on my isp.

Any help on proveing my isp is at fault. Or disproving them.
Software on diagnosing DNS queries / websites / referance guides / anything. Need information / help

Need help on resolving dns queries and stuff. Very fed up. :mad: :mad:

Regards.
Martin.

[bokeh]

Try using a different DNS. Here's one 80.58.0.33

[martin20]

AM now looking at my site, and can see it using that DNS server 80.58.0.33 to resove names, overiding the ISP's one.

Who owns this DNS server ?

Is this a public DNS server, or do I have to stop using it straight away ? Can I quote this ip number 80.58.0.33 to my ISP as a server that is able to resolve DNS queries as there;'s doesn't seem able to sometimes ?

Thanks for the help from the wonderfull people here to newbies.

Regards.
Martin :o

[bokeh]

It's just your average caching nameserver provided by my ISP.

What is the IP of your isp nameserver. I'll give it a try to see what it returns.

[martin20]

Primary DNS:213.130.128.32
Secondary DNS:213.130.128.33

I think that is what you asked for, if not, will re-post.
:o

[bokeh]

213.130.128.33 returns:
Authoritative Answer: No
Recursion Available: Yes
Truncated (partial answer): No

Answer:
CNAME-record for www.cgfap.com.:
Alias for = cgfap.com.
TTL = 3 Hours, 56 Minutes, 26 Seconds
A-record for cgfap.com.:
IP address = 66.235.184.51
TTL = 3 Hours, 56 Minutes, 26 Seconds

Authority:
NS-record for cgfap.com.:
DNS server = ns2.01webspace.net.
TTL = 3 Hours, 56 Minutes, 26 Seconds
NS-record for cgfap.com.:
DNS server = ns1.01webspace.net.
TTL = 3 Hours, 56 Minutes, 26 Seconds

Additional:
A-record for ns1.01webspace.net.:

and

213.130.128.32 returns:
Authoritative Answer: No
Recursion Available: Yes
Truncated (partial answer): No

Header:
Server Failure.

These answers obviously should be identical.