Thanks Adam for replying. Your last comment is I think what I need. Where can I get the script? I would prefer the customer to write message in a form and send directly from the form, not open up default email.
It depends on what languages you have available on your server, such as PHP, ASP or Perl. Find out which server-side languages your host supports, then search for a "form-to-mail" script in that language.
"If youíre not using valid HTML, then you havenít created a Web page. You may have created something else, but it isnít a Web page." - Joe Clark