A question for a college project

[DexterMorgan]

Hi,
I am currently working on a college project and one part of the documentation is investigating user requirements, so I have to do questionnaires and ask people stuff.
I am working on an interactive user guide built with Flash.
When looking at other websites help system it seems to be a FAQ with some basic questions and answers, these in my opinion do not really work well.

So my question is : what do you webdeveloper.com users think of the various help systems for websites?

As I said this is for the documentation so any answers will be very helpful.
Thanks in advance.

[DexterMorgan]

Not getting any replies lol
I have also created a questionnaire -> http://www.surveymonkey.com/s/J8SPTQ6

[eval(BadCode)]

Gimme a TUI, show me the source, give me a phone # to call.

FAQ is dead as disco.

[DexterMorgan]

Gimme a TUI, show me the source, give me a phone # to call.

FAQ is dead as disco.

Thanks for the reply, it will be very useful

[eval(BadCode)]

How did your project go?

[DexterMorgan]

Lol, this part is just documentation, we cannot start development until we have got this bit done. I have not yet finished the documentation but it has to be handed in this week, got a lot of screen designs to do lol