Redirect broken links
I'm redesigning my site completely, new folders/subfolders etc.
I know some customers have deeplinks to some pages, some have postet links to pages on my site in forums.
How to deal with this nicely ?
I would like to have the user get redirected to either the main index page, or atleast get a notice that the link is broken or simply changed.
The best way would be to KEEP any pages you can, and just put a redirect in them to the new page.
For example, if my folder "help" was changing to "support", then I would change the file "contactus.html" inside of "help" to redirect to "../support/contactus.html"
If you can't control certain pages (for example, forums or plugins that you have little control over) your hosting company should allow you to create a CUSTOM 404 error page.
The 404 error page is usually what is shown to users when the page cannot be found. By creating a custom one you can redirect them to your main page, or just put a message stating that the link is broken, and apologize for the error.
As a final note, if you have any tracking scripts (like Google Analytics) you may want to see who your major referrers are and inform them of any changes. If you have a really good host, they may already have that information for you, and they can tell you which websites are directing users to which pages.
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