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Thread: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

  1. #1

    Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    After I tried to install the multiple admin add-on my admin page went blank giving error 500. So after searching in the forum I found that in CPanel I can find why the error came.

    The error was a file that was calling the same thing that was called in another core file. So I deleted it (plus I deleted the whole files that came with the multiple admin addon) and the login page for admin started working. And so the index of admin also is working.

    But the problem is every single other pages in the admin area (orders, categories, extra pages, languages,...) they all give a blank page with this error :

    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
    here's my site just in case:

    What shall I do? My cart is working fine, it is only the admin part that is not.

  2. #2
    Join Date
    Apr 2012
    At first it would be easy if you would name the system you are using for your webshop.
    The only suggestion I can do at this moment is to restore the back-up you should have made before installing that add-on. If you didn't make a back-up you should try to make a back-up of your products and categories and stuff like that. Do a clean install of your webshop system.
    Make sure everything is working as it should do, install the add-on again.

    If there are still issues I suppose the add-on is bugged.

  3. #3
    Join Date
    Mar 2012
    I agree with the above comments, except the bit about installing the add-on again. Do you REALLY NEED multiple admin? If not, get the system back working as it was and forget the add-on. I.e. "If it ain't broke - don't fix it!"

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