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Thread: Website Up or Down?

  1. #1
    Join Date
    Nov 2006
    Posts
    593

    Website Up or Down?

    Hi!!

    So I do updates for this website: link

    Everything was working fine til Friday afternoon. I can no longer bring it up and when I try and log in to the ftp I get an error. I can see the site on my Iphone so it must be up???

    Does anyone know what could be wrong?

    Thanks!!

    Allie

  2. #2
    Join Date
    Aug 2006
    Posts
    1,909
    The site is up, from my side of the internet. What's the error message you're getting from ftp?

    Dave

  3. #3
    Join Date
    Nov 2006
    Posts
    593
    When I try to go through my browser my connection times out. When I ftp in...I get:

    'An ftp connection to "ftp.collinspark.us" could not be opened because the connection timed out. There might be a problem with your network, or the server might not be responding'

    I get my internet through Comcast...could maybe Comcast be blocking the site?? It's never happened before.

  4. #4
    Join Date
    Aug 2006
    Posts
    1,909
    I can ftp to that host just fine... from Comcast.

    A bit of a mystery, I'm not sure what's next to try.
    Dave

  5. #5
    Join Date
    Nov 2006
    Posts
    593
    Thanks...Hopefully it will just work itself out.

  6. #6
    Join Date
    Jan 2009
    Posts
    3,346
    Are you having any other connectivity issues with other sites? Might be the network you are connected to.

  7. #7
    Join Date
    Nov 2006
    Posts
    593
    No, just that one. It's weird because I could see the website when I went to check it through those hide-my-ip websites. I could even log into the control panel. They had a section for blocked ips but the list was completely empty??

    I ended up having to do my updates through my cell phone but that's not really a good long term solution.

  8. #8
    Join Date
    Feb 2008
    Location
    NW Washington State
    Posts
    1,856
    I'd suggest that you contact your host to see if your IP is being blocked.
    I can no longer bring it up and when I try and log in to the ftp I get an error
    This is exactly what happens when your hosting company blocks the IP address of the machine you are using to do the updates. You can neither view the site any more nor log in to the FTP... your IP address is being blocked by the server.
    Eye for Video

  9. #9
    Join Date
    Jul 2012
    Posts
    1
    Nice forum man

  10. #10
    Join Date
    Aug 2012
    Posts
    2
    could maybe Comcast be blocking the site?? It's never happened before.

  11. #11
    Join Date
    Aug 2012
    Posts
    2
    What's the error message you're getting from ftp?

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