I am working on a page for a client who wants a callback feature like Amazon's (customer enters phone number a receives a call back immediately). He runs a small IT/Telecom solutions business and I suggested a PHP contact form that would text and/or e-mail the customer's name/number to whoever will be handling the callbacks; however, the customer wants something more automated. There are companies that offer this service, but is there a way I can achieve this with pure coding?
I do not know all the details of your situation, but depending on the telecomm software, you may be able to use SOAP to force a call form the software.
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