Help desk software is becoming more advanced and ensures better sales and productivity of the company, helping it to provide a report on each of the customer queries. Many a times, online business dealer use helpdesk script for their websites. Before buying a php helpdesk script, make sure to check its system requirements.
Although, most of the scripts are compatible with commonly used systems, but still better to check before deciding anything. iKode Helpdesk X is written in php code. It needs MySQL 4/higher ,PHP 5.2/higher and Zend Optimizer. However, before purchasing any PHP helpdesk script, it is necessary to check its functions.
Firstly,it's 100% web browser based.
Secondly,it is integrated with intelligent knowledge base.
Thirdly,it synchors tickets and emails.
Fourthly, php based helpdesk script is a universal, server-side scripting language which runs cross Broswer & OS.
Finally,download and install free php helpdesk script at: phphelpdesk.org