I've been asked to do a small assignment for a start up company, creating the layout of e-mails for them. However, I haven't received much info from them. And when asking for more info I've received oddball responses. I'm wondering if anyone knows of what type of content should be expected from e-mails sent from the admin, from customer support, etc.

For example, obviously there should be contact info. Should I have something like copyright, links to the website? Special logos for each type of e-mail? If anyone has examples of these types of e-mails I'd appreciate it.