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Thread: looking for a (somewhat) specific form submission/staff management script

  1. #1
    Join Date
    Aug 2013
    Posts
    1

    looking for a (somewhat) specific form submission/staff management script

    Ok, so I can't really fit what I'm looking for in the description and there is thousands upon thousands of packages that can do what the title says but I'm looking for something that has a few core pieces to it:

    1.) User submits form
    2.) It gets stored in a database and NOT simply form-mailed off to an email
    3.) I can add multiple staff members to be able to view the submitted data

    Now, those 3 things are almost every single client management system in existence BUT I'd need for it to also have (if at all possible) the ability to "delay" when certain users can see the submitted data, say 24 hours for example. I'd also like for it to have some ability to where depending on, say the state/zip, certain users don't have access to it. So for example, if a client submits information from CA, a staff member who is in NJ can't see that. Thirdly, expanding on simply being able to "view" the data, it would be nice if all of the above features existed AND instead of simply being able to view the submitted data (again following the rules above, with delay) the user is/can be emailed the system?

    So in essence, I'm looking to setup a site where users submit info, I can have different operators in different regions only able to view/receive via email, the submitted information, in the region I allow them to.

    Does anyone know of ANYTHING like that?

  2. #2
    Join Date
    Oct 2012
    Location
    United States
    Posts
    19
    You can create permissions based on locations. So lets say you have 10 employees,[ 5 from NJ, 3 NV, 2 FL, ] the permissions you create will allow you as the administrator to select their location which is uneditable for them. Then, you will need a form your clients can use to submit information to you. This form should have a key feature which will allow the information to be transferred to the correct group. eg, the form should contain a location based selection such as NJ, NV, FL. Based on which selection is made, the information would be submitted to the correct department.

    This is similar to how ticket systems works however instead of location / address, you would call them departments or support groups

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