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Thread: Best live chat plugin for CMS

  1. #1
    Join Date
    Oct 2013
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    1

    Best live chat plugin for CMS

    I want to integrate live chat plugin on my websites some are created on WordPress and some on Drupal. I need a live chat software which help me to handle multiple customer queries.

    I am waiting for suggestion..............


    Thank you

  2. #2
    Join Date
    Jun 2013
    Location
    United States
    Posts
    2
    Provide Support offers a plugin for Wordpress: http://wordpress.org/plugins/provide-support-live-chat/

  3. #3
    Join Date
    Oct 2013
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    1
    eAssistance Pro live chat plugin is available for WordPress powered website.

  4. #4
    Join Date
    Apr 2013
    Posts
    2
    You can try Comm100 Live Chat. It's easy to use and cross-platform compatible, including iPhone, iPad, Android, etc. http://wordpress.org/plugins/comm100-live-chat/

  5. #5
    Join Date
    Oct 2013
    Posts
    3
    If you are looking for live chat software for wordpress or Drupal websites which can handle multiple customer's queries simultaneously, You should try Live2Support. Even you can transfer chat to any operator as per department wise queries.
    You can have a more details here : http://www.live2support.com/integrations/live-chat.php

    Good luck for your business.

  6. #6
    Join Date
    Jun 2010
    Location
    www.videowhisper.com
    Posts
    3
    To handle chats with your customers you probably need a live support solution rather than a generic chat.
    This free service could do the job: http://www.videolivesupport.com/

  7. #7
    Join Date
    Nov 2013
    Posts
    34
    Live 2 Support is a good plugin for getting online chat enable on the site.

  8. #8
    Join Date
    Nov 2013
    Location
    Brisbane, Queensland, Australia
    Posts
    3
    For Drupal a while ago I tried to find a live chat solution but did not have much luck. I ended up using Livezilla. I think there is still a free version - and it is installed separately to the CMS (via installer) but can be incorporated easily enough into your pages. Just have to be careful of how you set it up as it collects ALOT of information about your visitors and stores all entries in a database and this gets pretty big! It would work for WordPress too.

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