Hi everyone,

I just received my very first chargeback & obviously I'm not happy.

As we all know, fraud is everywhere.

This particular customer is in the UK.

What I need to do even though I have been avoiding it, is to sign up for a fraud protection service that is reliable & actually works. Can you please recommend sites/services that you have used that work.

Also, when you have overseas customers & you are in the States, how do you protect yourself?

Do you insist on a real e-mail address instead of the freebie ones?

Do you call the customer first to verify their phone number?

I was on medium protection b/c of out of States customers & his address still verified.

Any help would be much appreciated.

Thanks & have a great wknd.


Michelle