I have 2 domains with an Enom reseller. The reseller close down and I cannot access my domain. I emailed Enom about the situation and this is the reply.
Go to www.enom.com 'Create Your Free Account' to create your Login Name
and Password. Send me the Login with a copy of your order
confirmations. Upon receipt I'll transfer the domains to your new
account. The transfer fee is $29.95 per domain and extends the term an
additional year.
Kind regards,
Can Enom do this? This is crazy, I can register a domain for $7-8 and now they are asking $29.95! These domains rightly belong to me. I just need to access the domain to change the lock status and transfer it out.
The domains are expiring and I cannot afford to drag on with the Enom support which is only via email.
Any help or suggestion on how to resolved appreciated.
Since your domains were with an Enom reseller, you shouldn't have to transfer them.
Have you done a 'whois' lookup on the domain name?
Is your name mentioned as one of the contacts?
Transfers and renewals over $10/yr is a ripoff.
If you can get in access to do the transfer, I'm a registrar - just let me know.
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