Not personally but I know of someone who trialled it and said it's no substitute for a well laid out navigation system with a good statistical analysis tool. The idea is to track users and serve content according to their browsing prefs but how do you predict human behaviour online? If navigation is well structured, people wouldn't struggle to find products and have to rely on search making Fredhopper redundant.
I work for Fredhopper and I'm afraid Eddie is not correct with his description of Fredhopper. Fredhopper is not about "tracking users and serving content according to their browsing prefs".
Fredhopper is an advanced site search and merchandising product which includes search, multidimensional navigation, merchandising, reporting and a web-based interface to easily change configurations. The product is used by many of the largest e-commerce channels (e.g. www.kays.com, www.waitrosedeliver.com, www.philips.com and many more).
Please contact XXXX for more information.
edited by WebJoel: We don't permit personal contact information posted directly in posts, for security/spam/advertising concerns. Contact via PM is permitted.
Apologies, I know this is an old thread but I'm trying to find out if version 7 of Fredhopper will let me generate reports in XML. The aim would be to FTP these to maybe another server so that they could be ingested by another app. Does anyone know if this is possible and if so how difficult it is?