BlueHost Vs GoDaddy

[felgall]

BlueHost are now using cPanel 11.

All big companies will have a percentage of people who are not happy with the service and are very vocal about it. They would make up about 0.0001% of BlueHost and GoDaddy users if that. With the huge number of people using both hosting providers this still means that there are lots of people complaining but they are such a small percentage of the total users that if they weren't so vocal about the problems that they are having (most of which are probably their own fault) you would never spot them in the crowd of satisfied users.

[benjee68]

Originally Posted by felgall

BlueHost are now using cPanel 11.

All big companies will have a percentage of people who are not happy with the service and are very vocal about it. They would make up about 0.0001% of BlueHost and GoDaddy users if that. With the huge number of people using both hosting providers this still means that there are lots of people complaining but they are such a small percentage of the total users that if they weren't so vocal about the problems that they are having (most of which are probably their own fault) you would never spot them in the crowd of satisfied users.

very well said felgall

[mattE]

I would go with neither,
media temple has by far the BEST support I have ever received from a hosting company and have very reasonable prices.
I currently have around 40 domains hosted through them and with my base subscription still have another 160 to go
they were highly recommended to me, I can only pass on the favor

[braydond]

Most of the large companies treat you like nobodies...

[felgall]

I have had almost no problems whatever with Bluehost. Those few problems were quickly resolved when I contacted their support staff. I currently have two domains hosted in my account there with space for another 10,000 or so (probably take me a few centuries to set up all those sites and Bluehost will probably have quadrupled the space and bandwidth allocation by the end of the year so I will take even longer to fill the extra space - will never need the unlimited number of domains that they allow).

The one experience that I had with GoDaddy was in helping someone who had purchased a Paypal IPN script from me on their hosting. The script didn't want to work there and GoDaddy support wasn't interested. I finallg got a solution from a Paypal staff member who knew about the weird nonstandard proxy setup that GoDaddy use that makes them different from most other hosting and how to correct the script to handle both the World Wide Web and GoDaddy.

[braydond]

Alexander Karamushko, Sun Aug 12 11:00:04 2007
Ticket Status was changed from Open to Resolved

Hello
Thank you for the word to support.

I regret, but in current moment we cannot do anything with this, because our php running as module for Apache web server, and therefore php also running under apache user httpd, but he cannot write to your folders with permissions 755, therefore all folders in which php will write files or create folder should have 777 access permissions.

Should you have any further questions, please feel free to contact us anytime, we are available 24/7.
Kind regards,
Alexander Karamushko
Technical Support


___________________________________________________________

Stay away from IX web hosting. I'm doing a CMS site for a cutomer on there now and you have to set all permissions to 777. Insecure servers and bad support. It's only first level tech support on phone they do not have access to servers. You have to email a ticket and then you'll hear something back in 24 hrs. SUCKS!!!!

[inaga]

It depends.

GoDaddy is great for buying domain names alone, but BlueHost is great for hosting because its prices are so low.

I would reccomend BlueHost since I use it for a certain website I own and it works fine. Probably I'm not getting any errors because the site does not have many scripts and traffic, but I think I will return to BlueHost in the future.


______________
WebLOAD is an open source performance testing tool for internet applications.

[sitesbuysell]

I think Bluehost are ok for hosting but I haven't tried them for domains, for domains I prefer Godaddy or latley I use MyDomain.com & I have been getting 15% off their using coupon bargaincat.com with orders plus cheap .info domains. I have also found Moniker and Stargate are also good registers. There are also quite a few sites offering coupons for gadaddy to save on your ordersm at the moment you can get dot coms for around $7.

[crazypenguin]

Originally Posted by benjee68

Wow. What's up with the hate for Bluehost in here?

Bluehost has been hosting dozens of my sites for years and I've had very minimal issues with them.

Bluehost has been named top 3 in almost every Top 10 domain listings category for the past 3 years that I know of.

I would rank Bluehost in the top ten WORST hosting companies. My experience has been nothing but problems one way or another with Bluehost. My email was down 2/3 of the time on one of my accounts for almost a month. Read about it here
Even after they said it was fixed I still had problems receiving emails. Without the ability to send email notifications the website was worthless to me. Bluehost never tried to make any compensation to me for the down time problem. I finally ended up using a gmail account to get around my email notification problem for my forum.

On another Bluehost account I also had email problems and the website loaded very slowly. This may have been due to hard drive being nearly full. Look here.
It is my opinion that Bluehost crams too many accounts on one server therefore overloading the resources on each server.

The bottom line from my experience with Bluehost it did not work for me. My advice would be to keep on looking and not go with Bluehost or Godaddy.

Read the forums at Bluehostforums.com, search the net, and read hosting reviews and I guarantee you - you will find that many people find Bluehost to be unacceptable. It is definitely is not 0.0001 % as Felgall would like you to believe. It is much, much higher.

BTW Felgall is a fanboy moderator at Bluehostforum.com

[felgall]

BlueHost are hosting over 600,000 domains. If more than 0.0001% of them were having problems then their forum would be swamped with complaints.

The only reason I ended up being a moderator on the BlueHost forum is that it is one of several different forums that I visit each day where I try to help people out with solving their computer problems and looking for ideas for pages to add to my web site. BlueHost were looking for extra moderators for the forum and since I am posting hopefully helpful answers on a regular basis they asked me if I would assist in moderating the forum as well.

Hosting providers such as BlueHost (and most others for that matter) have a particular target market in mind for the hosting that they provide. If the type of site you have fits their target market then you will seldom have problems with their service. If the type of site you have doesn't fit their target market then you may have problems. BlueHost give people the opportuniity to find out if your site fits their target market by offering to refund your money if you are not happy with their service (prorated after the first month). So if your site doesn't work on BlueHost then you can get all your money back and move elsewhere.

BlueHost hosting is primarily designed for static sites (regardless of visitor numbers) and dynamic sites with smallish numbers of visitors. You should be able to have millions of people visit static pages on BlueHost each day without problems. If you use caching properly on a dynamic site you should be able to have at least tens of thousands of visitors daily without problems. If you have really huge numbers of visitors or are using a dynamic script that is resource intensive with small numbers of visitors then BlueHost hosting is not designed to suit your type of site and you will have problems if you try to host your site there. Those types of sites need a different level of hosting to that which BlueHost (and similar providers such as GoDaddy) provide.

BlueHost hosting happens to suit the sites that I have hosted there (several thousand static pages, a couple of wordpress blogs with caching enabled and a membership site using code I wrote myself - and several thousand visitors a day). If I had a lot more people visiting the membership site then I would need to look into either implementing caching into that site so as to reduce the amount of CPU that it uses or move to hosting that has higher CPU limits (which would probably be more expensive hosting).

Basically you pay for what you get and if several hundred static sites can share one server without overloading the CPU then it is much cheaper for those sites to host on a server that places several hundred sites on a server like that than it would be for them to host on a server that only hosts a dozen or so sites on the server in order to make available a much higher CPU usage that the static sites don't need (but which a dynamic site that gets lots of visitors and doesn't cache pages would need).

If you have a supercharged V8 engine then you don't buy a small car and expect the engine to fit, you'd buy a larger car that has space for a large engine. The same applies to websites and hosting as applies to engines and cars. You need to choose hosting that supplies the resources that your site requires and if you need more than minimal CPU for your site to run you need to buy more expensive hosting that puts fewer sites on each server so that the required CPU is available.

It all comes down to purchasing the appropriate hosting for your site. Those who are unhappy with what they have got from any of the major hosting providers have simply selected the wrong sort of hosting for what their site needs. In tat situation what distinguishes the different hosting providers is their willingness to refund your money. The better web hosts will give you a refund even though you were the one who made the mistake of choosing the wrong sort of hosting in the first place.

[crazypenguin]

Originally Posted by felgall

BlueHost are hosting over 600,000 domains. If more than 0.0001% of them were having problems then their forum would be swamped with complaints.

BlueHost hosting is primarily designed for static sites (regardless of visitor numbers) and dynamic sites with smallish numbers of visitors. You should be able to have millions of people visit static pages on BlueHost each day without problems. If you use caching properly on a dynamic site you should be able to have at least tens of thousands of visitors daily without problems. If you have really huge numbers of visitors or are using a dynamic script that is resource intensive with small numbers of visitors then BlueHost hosting is not designed to suit your type of site and you will have problems if you try to host your site there. Those types of sites need a different level of hosting to that which BlueHost (and similar providers such as GoDaddy) provide.

The reality exists many people are not happy with Bluehost and are leaving to a company that can meet their needs and expectations. From what I have seen technical support is over whelmed at Bluehost and cannot handle the load put on them. People are complaining all over the internet about waiting 30 to 40 minutes on hold just to hung up on and had to call back again. The same goes for unanswered support tickets. As far as making negative comments about Bluehost on Bluehostforum.com, the comments have a tendency to be deleted as to reduce bad publicity for Bluehost.

The one thing I will agree with you on is about all Bluehost is good for is hosting static sites as long as their servers are up.

BTW did you even check on the link to the Bluehostforum.com to see what problems I had with Bluehost? They were all technical problems on Bluehosts end and none on my end.

So one other question, are you a Bluehost affiliate seller?

The bottom line is Bluehost did not work for me. Everything I had run on Bluehost I have run on at least three other hosting providers without any problems.

My experience with Bluehost has been very, very bad. I have tried over 20 hosting providers so I do know the good ones from the bad. Yes, I rate them as one of the WORST hosting providers.

I am not here for an argument, debate, discussion, or a flame war.

I came here to let people know my experience with Bluehost has been horrible. I am glad you are happy with them.

[felgall]

As far as making negative comments about Bluehost on Bluehostforum.com, the comments have a tendency to be deleted as to reduce bad publicity for Bluehost.

As a moderator on that forum I see all of the deleted posts and there are extremely few posts that have been deleted and most of those are because the original poster resolved their own problem without saying how and so the post doesn't contribute anything to anyone else.There have been perhaps two posts complaining about BlueHost that have been deleted in the last six month. I certainly wouldn't go deleting a post from there just because someone had a pcomplaint about BlueHost.

As for contacting BlueHost - yes their ticketting system has a huge backlog and so you can wait a long time to get an answer feom them that way. The best way of contacting BlueHost when there are problems is vis the LiveChat button that is usually on their home page.

Sure there are problems with BlueHost hosting. With so many servers there are bound to be one or two that don't run as well as the others. Also with shared hosting the quality of operation of the server you are on is also dependent on the other sites that are hosted on the same server. My site has only been down once in the last 12 months for more than 10 minutes and on that one occasion the cause was that the server had crashed due to a bad script someone else hosted on the server had installed to their hosting that caused the problem.

Whichever hosting that you choose is going to have a number of people who have problems with that hosting. With the larger hosting suppliers the number of dissatisfied people will always be higher than for smaller hosting suppliers even though the larger supplier may provide a better service for the majority of their customers. You can't really properly judge any web hosting supplier based on the comments of just a few people as different people have different requirements for their hosting and also have a different experience of the web host. When I was last looking to change hosting I asked around people whose opinions I knew I could trust and decided to give BlueHost a try since it was the suggestion that was most highly recommended.

Sorry that BlueHost did not work out for you and I hope that you are having a more successful time with whichever host you decided to go with instead.

We are fortunate with web hosting that there are so many hosting providers out there so that when we do eventually become dissatisfied with our current provider that there are plenty of others to choose from.

[crazypenguin]

Hi Felgall,

Wow 6,148 posts, you must be here a lot.....

I see you are a computer consultant. So what is your area of specialty? Hardware? Networking? Phone support?

CP

[crazypenguin]

Hi Felgall,

A bit about me, I have been in the IT world for a little under 30 years. I am proficient in coding many languages and within a wide variety of applications. I have dealt extensively with Sun/Solaris, FreeBSD, Linux, and Windows server environments. As well as providing support for very large user groups involving Windows and Linux on the desktop.

I had been with Bluehost for two years and had three different account each on a separate server. I had major problems with each account. Such is not a matter of a mismatch in a hosting provider, it is a matter of extreme incompetence on behalf of Bluehost. My experience with Bluehost is a classic example of where incompetence far out runs their level of technical expertise. I wouldn't trust the entire Bluehost technical staff with a 486 for a science project.

So Felgall does Bluehost still provide its moderators with a free web hosting account?

I asked you earlier if you were selling Bluehost web accounts through their affiliate program. I received no response so this is what I found. It is one of those nifty little flashing Bluehost banner ads on you website in a couple of places. I also have a screen shot with this in it

http://www.bluehost.com/track/fellgall/CODE(and your tracking number here)

So this sure looks like to me you are in the affiliate program. So what are they paying you now per account 65 bucks?

My point is you have vested interest in making Bluehost just as shiny as you can because you are selling it.

[callumd]

I use InMotion hosting.

I have been blown away by their level of customer service. I get prompt replies to my emails. I have never experienced any down time. Their rates are extremely competitive. I once emailed them about a problem and a few minutes later, my phone's ringing - it's them with the solution.

Another time: My site was sitting on a PHP 4 server, and I emailed them asking if they offered PHP 5 servers. I get a reply email saying "Just reply to this email with your confirmation, and we'll move your site over to a server running PHP 5. If you need to switch it back for whatever reason, let us know". That's it, and it was done.

I highly recommend them.