Nowadays, customer interactions come at a premium. If you aren’t wowing your customers with personalized content or starting a real conversation with them, you’re falling behind the curve.
Trends to watch out for in 2019 in Digital Marketing
Ephemeral video (such as Facebook and Instagram stories)
PR and press releases
Offline ads (they’re making a comeback)
Direct mail (it’s also making a comeback)
Chatbots and virtual assistants