Compared to my unlimited - web , bandwidth web host service, site5 is bloody expensive as cheap reliable professional hosting goes. The charges work out to abour Double what I pay and I pay £30 all in, including domain name.
1and1 like all the bigger hosting companies seem to offer you a good deal but even these prices quoted are expensive and given that 1and1 have cap limits, what do they charge for going over your cap limit?
I would shop around more because IMHO you will find a cheaper web host than these offerings. Cheap does not mean that your not getting service or support. It is a popular misconception that you have to pay to get service. Utter rubbish. Some shell companies offer same or better services from bulk host services which these companies like 1and1 are very likely to use and cream off a hell of a profit.
Horror stories.... Yes, StreamLine.net (part of Dollamore Ltd) who are a really big Hosting company based in Derby, Derbyshire. They are without a doubt a bunch of robbing b@*****s charged me £79 for a two year contract. 3 months in to the deal the site gets wiped out from a serverside attack.
I found from what logs remained that the attack came from an american IP address block and the web host was offering at the time a free 3 months deal as a trial and it was in that period that the site got trashed.
The version of PHP that they told me that they were running was a very bug ridden release and they stated that they had no intention of upgrading to PHP5 despite pointing out to them that in the period when the site was hacked, I had no ISP as my broadband had been cut off by my ISP who was demanding money that they were not entitled to.
When I eventually got online again, I found that the issues did not stop. Logging in to the FTP side of the service, found that the htdocs folder had been deleted completely and I had not got enough root permissions to make the directory. Despite stating this clearly to the morons, they told me to make a folder and that the problem was not theirs to deal with and the techs tried to blame me for the problem by claiming that I deleted the folder. Considering I never had permissions to make an effing folder, what these cretins failed to see was that I would not have the permissions to delete it.
The person who hacked the server gained root permissions. So this would have been the exploit in PHP4 that was taken advantage of in order to gain root permissions.
I reported them to trading standards authority and they were a complete waste of time, the advice was to write, telling them my right and to ask for a partial refund. The letter got nowhere, I got ignored and Trading standards refused to take any further action because the company had not replied and were using a loop hole to keep hold of the money.
So in simple terms, if your in the UK and looking for a UK web host, give Streamline or any of Dollamores services a wide one. You will be doing yourself a favor.
Oh... did I mention that they tried to take another 2 year payment when renewal was on the horizon? This was despite me informing them 3 months before hand in a recorded delivery letter that we will not be renewing... Bunch of cowboys.
My current host... well were now in to year 2, so that is an indication if any that they are very accommodating and have answered my email requests within minutes, sometimes the reply is instant and they are all personal answers, not computer generated and the person uses their real name, so theirs a data trail.
As for who they are... , if you want to buy some reliable UK based hosting space, talk to me.
As for StreamLine.net, unless they refund me the full £79, I will take every opportunity to minimize their revenues and potential new customers.