Website Up or Down?

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grimmylina

Hi!!

So I do updates for this website: link

Everything was working fine til Friday afternoon. I can no longer bring it up and when I try and log in to the ftp I get an error. I can see the site on my Iphone so it must be up???

Does anyone know what could be wrong?

Thanks!!

Allie

tracknut

The site is up, from my side of the internet. What's the error message you're getting from ftp?

Dave

grimmylina

When I try to go through my browser my connection times out. When I ftp in...I get:

'An ftp connection to "ftp.collinspark.us" could not be opened because the connection timed out. There might be a problem with your network, or the server might not be responding'

I get my internet through Comcast...could maybe Comcast be blocking the site?? It's never happened before.

tracknut

I can ftp to that host just fine... from Comcast.

A bit of a mystery, I'm not sure what's next to try.
Dave

grimmylina

Thanks...Hopefully it will just work itself out.

criterion9

Are you having any other connectivity issues with other sites? Might be the network you are connected to.

grimmylina

No, just that one. It's weird because I could see the website when I went to check it through those hide-my-ip websites. I could even log into the control panel. They had a section for blocked ips but the list was completely empty??

I ended up having to do my updates through my cell phone but that's not really a good long term solution.

Eye_for_Video

I'd suggest that you contact your host to see if your IP is being blocked.

I can no longer bring it up and when I try and log in to the ftp I get an error

This is exactly what happens when your hosting company blocks the IP address of the machine you are using to do the updates. You can neither view the site any more nor log in to the FTP... your IP address is being blocked by the server.
Eye for Video

AmandaBrown

Nice forum man

DominiEarl

could maybe Comcast be blocking the site?? It's never happened before.

DominiEarl

What's the error message you're getting from ftp?