I want to integrate live chat plugin on my websites some are created on WordPress and some on Drupal. I need a live chat software which help me to handle multiple customer queries.
I am waiting for suggestion..............
Provide Support offers a plugin for Wordpress: http://wordpress.org/plugins/provide-support-live-chat/
eAssistance Pro live chat plugin is available for WordPress powered website.
You can try Comm100 Live Chat. It's easy to use and cross-platform compatible, including iPhone, iPad, Android, etc. http://wordpress.org/plugins/comm100-live-chat/
If you are looking for live chat software for wordpress or Drupal websites which can handle multiple customer's queries simultaneously, You should try Live2Support. Even you can transfer chat to any operator as per department wise queries.
You can have a more details here : http://www.live2support.com/integrations/live-chat.php
Good luck for your business.
To handle chats with your customers you probably need a live support solution rather than a generic chat.
This free service could do the job: http://www.videolivesupport.com/
Live 2 Support is a good plugin for getting online chat enable on the site.
For Drupal a while ago I tried to find a live chat solution but did not have much luck. I ended up using Livezilla. I think there is still a free version - and it is installed separately to the CMS (via installer) but can be incorporated easily enough into your pages. Just have to be careful of how you set it up as it collects ALOT of information about your visitors and stores all entries in a database and this gets pretty big! It would work for WordPress too.
Just use Twoople, create your personalized chat url, then using the desktop version, go to share feature and add to website. Just a few line of codes in your body tag. they are releasing twoople for wordpress shortly....
sorry here's the url Twoople