We are in the process of a site re-design. I have developed 2 short surveys that will help to give us some guidance. I have found many research articles on some of what I've asked in the surveys, but practically no research on other questions.
I've established 2 Zoomerang surveys. They are:
Web Site Content and Structure Survey:
If the direct link doesn't work, please do a "copy & paste" into the address bar of a browser window.
Thank you for your help in this matter.