Help:does anybody know anything about Fredhopper

This site is best viewed in a modern browser with JavaScript enabled.

Help:does anybody know anything about Fredhopper

sanju

Please help:does anybody know anything about Fredhopper??

_lt_Eddie_gt_

Not personally but I know of someone who trialled it and said it's no substitute for a well laid out navigation system with a good statistical analysis tool. The idea is to track users and serve content according to their browsing prefs but how do you predict human behaviour online? If navigation is well structured, people wouldn't struggle to find products and have to rely on search making Fredhopper redundant.

dvorst

I work for Fredhopper and I'm afraid Eddie is not correct with his description of Fredhopper. Fredhopper is not about "tracking users and serving content according to their browsing prefs".

Fredhopper is an advanced site search and merchandising product which includes search, multidimensional navigation, merchandising, reporting and a web-based interface to easily change configurations. The product is used by many of the largest e-commerce channels (e.g. www.kays.com, www.waitrosedeliver.com, www.philips.com and many more).

Please contact [email]XXXX[/email] for more information.

edited by WebJoel: We don't permit personal contact information posted directly in posts, for security/spam/advertising concerns. Contact via PM is permitted.

sales_Navigator

Why "advanced site search"?

What are the main features of this solution? Does it provide only search like Google or does it also allow "After Search Navigation" by product features like www.endeka.com and www.fact-finder.de?

What about the languages? Does it support e.g. french and german?

Some search results have questionable results. I tried Fredhopper at www.kays.com but i couldn't find any "Tshirts"...?! I just found 19 Items... and on top there is a "jacket" and some "slips"!

I'm sure there must be more than that available!

dvorst

Dear sales_Navigator,

When I search for Tshirts on www.kays.com I find 317 results which can be refined by category, brand, price, etc. (After Search Navigation).

This multi-dimensional drill down functionality is one of many features that Fredhopper offers.

Regarding language support, Fredhopper supports more than 70 languages, including French and German. For example in Germany, www.conrad.de uses Fredhopper.

For more information, please contact [email]XXXX[/email]

edited by WebJoel: We don't permit personal contact information posted directly in posts, for security/spam/advertising concerns. Contact via PM is permitted.

dvorst

Dear sales_Navigator,

When I search for Tshirts on www.kays.com I find 317 results which can be refined by category, brand, price, etc. (After Search Navigation).

This multi-dimensional drill down functionality is one of many features that Fredhopper offers.

Regarding language support, Fredhopper supports more than 70 languages, including French and German. For example in Germany, www.conrad.de uses Fredhopper.

For more information, please contact [email]XXXX[/email]

edited by WebJoel: We don't permit personal contact information posted directly in posts, for security/spam/advertising concerns. Contact via PM is permitted.

sales_Navigator

Alright! Good job dvorst... now it works for "Tshirts" but still has problems with variations like "mp3player" at www.kays.com or "apple i-pod" at www.conrad.de.

humanklay

Hello everyone!

Does any body know where to find an e-book explaining how to use Fredhopper or does any one have it ??

Need urgently for the project I am working on....
Edit by admin: no contact info permitted on the forum, thank you
Thanks in advance.

workingOnSunday

Apologies, I know this is an old thread but I'm trying to find out if version 7 of Fredhopper will let me generate reports in XML. The aim would be to FTP these to maybe another server so that they could be ingested by another app. Does anyone know if this is possible and if so how difficult it is?

bensharir

Yes, Frehopper or FAS (Fredhopper Access Server) will return an XML response to your query. These XML's most commonly used to generate the front end web pages but you may also use these XML in any other way you want. Contact your Fredhopper Professional Services eCommerce consultant for more info.

John_marks

Thanks for great technics to useful.....