Ok, talking again about Portugal.
PT owns the market as it was a public company for the beginning of days.
One day the government decided to sell the company and let other companies in the communications market.
Their mistake was to sell the phone company "PT" Portugal Telecom incluind its phone lines and centrals across the country. Any other company would not have the money or possibility to install new phone lines nor centrals, so they would have to rent the phone lines owned by PT.
Of course PT wanted to kill the other companies and started to difficult them, they rented the lines for huge prices, I think.
Even worse is what they do with the ADSL access.
Everybody in Portugal had a PT phone in their houses, which makes us pay about 15 euros (dollars) per month just to have the phone, while the phone calls are paid on the side.
If someone like me wants to give up PT, and be a client of other phone company or ISP, PT difficults that very much with burocracy and other kinds of stupid things.
My brother had SAPO ADSL (owned by PT) and wanted to give up (people have a contract of one year which they can not give up unless they pay a penalty) to change to CLIX ADSL (different company). Because the SAPO ADSL connection was migrated to my dad's office my brother was free... or not.
He called CLIX 4 months ago to ask them to install CLIX ADSL on his phone line. But because he had a PT phone line, he had to give it up before or better change it to CLIX phone company.
4 months have passed and still no word from CLIX, no contract to be sign, no calls, no nothing. It is known that PT tries to difficult CLIX's work, and that it usually take 4 to 6 months to make the change. This is a tecnic to try to make people give up the change to clix.
That's is the way my sh*tty country works, the money speaks louder than the low, which says that all companies should have the same possibilities.
The amount of days it should take to activate an ADSL account on people's phone lines is 4 to 6 days. But it takes much longer...