The company I work for run a website on an external host, it was developed by the company that host it using asp.net on an IIS server.
The logging in and registration of the site continually fails due to a server error:
" Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."
Which I assume is a problem with the database connection, the site has worked fine in the past and i would imagine it is due to the database not running or requiring a restart.
My question is, can the hosting company provide restricted access to the database to allow us to restart the database.
I know you can do this on Linux servers using ssh, but wondered if there was an IIS equivalent.